Best for: anything that's not on fire. Pre-booking questions, sizing help, custom-bundle quotes. Usually a same-day response, sometimes the next morning.
Talk to an actual person.
Anthony picks up his phone. He texts back. He answers email. There is no chatbot. There is no help center maze. If you can ask the question, he can answer it.
Text or call
Best for: active bookings (sizing on the fly, "is my box there yet?"), urgent stuff during a trip. Text is faster than a call. Hours: 8am–9pm ET, every day, including weekends during peak travel weeks.
Made By 1891
Frederick, MD
(Full address on request — we don't post the home address publicly.)
Best for: thank-you notes, fan mail to Gisele, anything paper-based.
Or send us a note.
This form goes to the same inbox as the email above. You'll get an automatic confirmation, then a real reply from Anthony within a day.
We answer everything.
Booking question, sizing problem, lost-tracking-number panic, "my kid wants the dress in a different color" — whatever it is, we'll get back to you. If it's during a trip, text is faster than email.